Support & Care

Textile care & support

Find clear guidance on washing raw wool, tracking your plastic-free shipping, or requesting custom sizes. We are here to ensure your heirloom textiles last for generations.

Get in touch

Send a message

For order support, shipping inquiries, or detailed care instructions, write to our studio. We respond to every message within one business day.

Common Questions

Care & Shipping

How should I wash my quilt?

What are your shipping times?

Our quilts are crafted from organic cotton and raw wool. We recommend dry cleaning or a gentle, cold hand wash. Lay flat to dry to preserve the heirloom weight.

Every order ships plastic-free from North America. Small-batch items ship within 3 to 5 business days, while custom quilts take up to two weeks.

What is unpressed linen?

What is your return policy?

We embrace natural slubs and rumpled textures. Our Belgian flax linen is pre-washed for softness and is meant to be lived in without ironing.

We offer a straightforward 30-day return window. We want you to feel the physical weight and texture of our textiles in your own space before committing.